Customer care

Returns &
Refunds

We want you to feel confident about every piece you bring home.

Return window

Eligible items may be returned within 30 days of delivery. Items must be unused, undamaged, and returned in their original condition and packaging.

Before sending a return

Please contact our customer care team before sending an item back. We will provide the appropriate return instructions for your order.

Non-returnable items

Certain items may not be eligible for return, including personalized products, items marked as final sale, and products that have been used or damaged after delivery.

Damaged or incorrect items

If you receive an incorrect or damaged item, please contact us promptly. Include your order information and photographs so we can help resolve the issue.

Refunds

Once an approved return has been received and reviewed, eligible refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.

Return shipping

Unless an item arrives damaged or we send the wrong product, return shipping arrangements and costs may be the responsibility of the customer.

Need help?

If you have a question about a return or refund, please contact our customer care team before shipping anything back.